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Data Protection & Privacy Policy

Koka Health & Well-Being Ltd is committed to ensuring the protection of personal data and privacy of individuals in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, store, process, and protect personal data.

1. Data Collection:
- We only collect personal data that is necessary for the provision of our services.
- Personal data collected may include but is not limited to names, contact information, payment details, and health-related information.

2. Data Storage and Processing:
- Personal data is stored securely in digital format on encrypted servers with restricted access.
- Physical records containing personal data are stored in locked cabinets with restricted access.
- Personal data is processed only for specified and lawful purposes.

3. Data Sharing:
- Personal data is not shared with third parties without explicit consent, unless required by law.
- In cases where data sharing is necessary, we ensure that appropriate safeguards are in place to protect personal data.

4. Data Retention:
- Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
- Personal data no longer required is securely erased or anonymized.

5. Data Security:
- We maintain technical and organizational measures to ensure the security and integrity of personal data.
- Staff members are trained on data protection and adhere to strict confidentiality obligations.

6. Data Subject Rights:
- Individuals have the right to request access to, rectification, erasure, or portability of their personal data.
- Any such requests will be handled in accordance with GDPR requirements.

7. Data Breach:
- In the event of a data breach, Koka Health & Well-Being Ltd will promptly assess the situation, take necessary steps to mitigate the breach, and notify the relevant authorities and affected individuals as required by law.

8. Data Protection Officer:
- Our Data Protection Officer can be contacted at

By using our services, individuals agree to the terms outlined in this GDPR Policy. Koka Health & Well-Being Ltd reserves the right to update this policy as necessary to ensure compliance with data protection laws and best practices.

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